Everything you'll want to know about a contact's engagement can be found within their Contact Insights table.
Overview
Here we highlight the number of emails that you sent a contact and their engagement metrics, including open rate, click rate, and forwards, which are great indicators of interest. Hover over each metric to view the changes in engagement.
Email Activity
You can filter by specific behaviour or use the search bar to find a particular article. Any of the columns can be sorted by just clicking on the headers to make it a bit easier to search for specific behaviour.
Links Clicked
View all link clicks the recipient has made, not only from your links but also from anyone else in your firm who may be sending content to this person, giving you further insight into where their interests may be.
Forwarded To
This page shows an aggregate view of all the companies we've identified as having recorded forwarded opens on email from this recipient.
Forwarded Emails
Here is another way we've sliced up forward data for you. We count up the number of companies who've recorded a forwarded open and the total number of opens that occurred by each email you sent to this recipient.
Click the subject line of any of the emails to see the breakdown of which firm a received email via a forward and how many opens those forwards generated.