Manage Distributions

  

All of the following administrative tasks for your contacts and distribution lists are performed under the Manage Distributions tab in the header:

• Creating A New Distribution
• Add Subscribers To One Distribution Or Multiple Distribution Lists At Once
• Adding Yourself To A Distribution List
• Remove Subscribers From One Distribution Or Multiple Distribution Lists At Once
• Export The List Of Subscribers
• Delete A Contact From Your Contact List
• Edit The Contact Details Of A Contact
• Deleting a Distribution List

 

Create A New Distribution

1. Click the Create a new list link in the left menu.

 

 

2. On the pop-up window that appears, enter a name for your new distribution list in the first field. then paste the contact email addresses that will be added to the list in the second field (note that, if necessary, you can skip adding the contacts at point. You may add them later after the list has been created).

 

 

3. Click the Create list button.

NOTE: If your newly-created distribution list doesn't appear in the left menu right away, log out of your account, then log back in.

 

To Subscribe Contacts To A Single Distribution:

1. Locate the distribution in the left menu and click on it.
2. Click the Add Subscribers button on the next page.
3. Paste the contact email addresses that will be added to the list in the Add New Subscribers window. (NOTE: the contacts do not need to have been previously added to your contacts table)
4. Click the Add button.

 

The new subscribers will be displayed at the top of the subscribers list, indicated as New.

 

 

 

To Subscribe Contacts To Multiple Distributions:

1. Click All Contacts in the left menu to display your entire contacts table.
2. Click the Add Contacts button near the top of the page.
3. Paste the contact email addresses that will added to the distributions in the Add new contacts window.
4. Click the Add button.
5. Click on the toggle buttons that correspond to the distribution lists you wish to add the contact(s) to, ensuring that the buttons are shifted to Yes.
6. Click the Finish button.

 

 

To Add Yourself To A Distribution List:

It isn't actually possible for an account owner to actually add their own email address to a distribution they've created.  Instead, they can enable their distribution so that they receive a copy of every email they send.

1. Locate the distribution in the left menu and click into it.
2. Click the List Settings tab.
3. Ensure the checkbox next to Send me a copy of every email I send is checked. 

  

To Unsubscribe Contacts From A Single Distribution:

1. Locate the distribution in the left menu and click into it to display the list of subscribers.

2. Click the checkbox of the contact(s) you wish to unsubscribe.

3. Click the Remove from list button near the top of the page.

 

4. Confirm the action by clicking "Yes, Unsubscribe Them" on the pop-up that generates.

5. The contact will vanish from the distribution list.

 

 

 

To Unsubscribe Contacts From Multiple Distributions:

1. Click All Contacts in the left menu to display your entire contacts table.
2. Click directly on the name of the contact you need to unsubscribe to open the right-hand side bar.
3. On the side bar, every distribution list in your account will be listed under the List column. If the contact is on a list, it will be indicated accordingly on a button in the Subscription column ("On the list"). Click on the button to remove the contact from that list. Also, click the appropriate "Add to list" buttons for any lists you want to add the contact to.

  

 

Export Subscriber List

You can export a list of the subscribers to the distribution by clicking the Export List as CSV button.

 

 

You can invite people to subscribe to the distribution by clicking into the List Settings.  Copy and paste the List Invite Link into an email to send to the prospective subscriber.

  

To ensure that your invite link isn't passed on to people that you do NOT want subscribed to your distribution, you can make your distribution "private" requiring all subscription requests to be approved by you, the account owner. Under your List Settings, check the box next to Subscription requests must be approved for this list

 

 

Once set to private, any attempt to subscribe to the distribution will send an email to the account owner requesting approval.  You can also approve or deny pending requests by clicking Subscription Requests.

 

To Delete A Contact From Your Contacts Table:

1. Click All Contacts in the left menu to display your entire contacts table.

2. Click directly on the name of the contact you need to unsubscribe to open the right-hand side bar.

3. Select the Edit Contact Details tab on the sidebar.

 

4. Scroll to the bottom of the sidebar and click the Archive Contact button.

 

 

  

 

To Add/Edit The Contact Details For A Contact:

1. Click All Contacts in the left menu to display your entire contacts table.
2. Click directly on the name of the contact whose details you need to edit to open the right-hand side bar.
3. Enter or edit the details in each field as required.
4. Click the Submit button at the bottom of the side bar.

 

 

NOTE: the Primary Email address of a contact cannot be changed or modified.  If the contact has a new email address, you will need to create a new contact record for them.

Click the View Contact Insights button in the side bar to view how the contact has been engaging with your content.  For more information on contact insights, go to the Insights page in our Help Center.

 

Deleting a Distribution List

1. Click Manage Distributions in the header.

2. Click into the list you wish to delete in the left-hand menu bar.

3. Click the List Settings tab and click the Delete List button.