Listed below are the updates deploying this week.
Contact Search by Nickname
Users will often recognize their clients by nickname instead of their full name. To enhance our user experience, we now include the nickname field when users search for a contact. When displaying results, we will continue to show the contact's full name, keeping the nickname discrete.
Details on editing and managing contacts can be found here.
We’ve launched an event filtering system that identifies bot-like patterns, enhancing the accuracy of open and click rates for all users on the platform.
Details on email insights captured on our platform can be found here.