If applicable, you can impersonate a colleague by changing the Sending As value to that colleague.
Requirements
- Both you and your colleague will need a Street Context account.
- The appropriate account-wide or list-specific permission needs to be enabled.
NOTE: if your colleague does not have a Street Context account contact our Help Desk to submit a request.
Enabling Permissions
What is the difference between account-wide and list-specific "send as" permissions?
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Account-Wide:
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An account-wide permission will allow you to send as your colleague to any distribution list or tracked email regardless of whether your colleague has access to it. Please contact our Help Desk to have this impersonation set up. |
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List-Specific:
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A list-specific permission restricts impersonations to a specific list. To enable, your colleague will need to:
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Sending Email As Your Colleague
Once the permissions are enabled, the next time that you send an email you can select your colleague from the Sending As drop-down field in the Draft Email window and send an email from your own account on your mail client.
Impersonations Q&A
How do I use mail merge tags when impersonating?
When a sender impersonates an author, the sender controls the mail merge tags.
If a contact has unsubscribed from my content will they get emails if I send as someone else?
Suppressions are based on the outbound account (i.e. the author). If a contact has unsubscribed from your emails (the sender) but not from your colleague (the author) they will receive an email.
Why did my email fail to send - with this message "Email Delivery Issue - List Not Found"?
When using the "Sending as" feature in the Street Context portal, the email needs to originate from your mail client account.