We're here to help you navigate through the process of logging into your account, changing your password, and troubleshooting any common issues you may encounter.
Let's start with logging into your account. It's a simple process:
- First, go to the following login link.
- Enter your email address and password. If it's your first time logging in, make sure to activate your account by finding the Account Activation email in your inbox.
- If your company has SSO enabled, simply click the Sign In button.
Once you're logged in, you can change your password anytime. Here's how:
- Look for your profile name on the top right-hand corner of the page.
- Click on it and select Change Password from the dropdown menu.
- Follow the prompts to set a new password of your choice.
If you encounter any login issues, don't worry. We've got you covered with some troubleshooting tips:
Troubleshoot Login Issues
a) Forgotten Password:
If you can't remember your password, simply click on the following link, and we'll send you an email with instructions on how to reset it. Remember to choose a strong and unique password to ensure your account's security.
b) Authentication failed. Contact your administrator for more information.
If you see this error message, double-check that you've entered the correct username. If the problem persists, reach out to our support team by filling out our contact form here. We'll get back to you as soon as possible to assist you further.
By following these simple steps, you should be able to log into your account successfully and handle common login issues with ease. Remember, it's important to keep your login credentials secure and update your passwords regularly for enhanced account security.