• Sending To A Single List
• Sending To Multiple Lists
• Copying the List Address
• To: field vs. Cc: and Bcc:
• Sending Email To Your Lists Q&A

Sending To A Single List

1. Click into Manage Lists (top header).
2. On the All Lists page, click into the list you're sending to.
3. Click the Email List button at the top of the page.

A Draft Email pop-up window will then appear verifying your sending details:

1. If applicable, you can impersonate a colleague by changing the Sending As value to that colleague, provided that you have the appropriate account-wide or list-specific permission to "send as" that person. Click here for more details. 
2.  If desired, you can also select a GREETING or SUBJECT GREETING Mail Merge tag to apply to your email. Click here for complete details on how mail merge tags work.
3. Click Open new email to open a new email in your mail client. The To: field will be pre-populated with the address of your list. All you have to do is compose your email and send it. If your mail client doesn't automatically open click here for details to troubleshoot. 
4. Alternately, if you already have your mail client open (with a composed email ready to send), you can click Copy email to clipboard instead of Open new email, then paste it into the To: field of your email to populate the address of your list.

Note that when the list address is entered in the "To:" field of your email, each subscriber on your list will only see their address in the "To:" field in the copy they receive. They are unaware that they are part of a Street Context distribution list.

(Click here to read more details on entering the list address in the To: field vs. the Cc: and Bcc fields).

Note: If you are a brand new user, when you log into your account, you will be walked through an onboarding workflow that shows you how to create a list, add contacts to that list, and send your first email. If you don't see this window displayed contact support@streetcontxt.com.

Sending To Multiple Lists

You can send to multiple lists at once by selecting them on the All Lists page (under Manage Lists), and then clicking the Draft Email button that will appear at the top of the table. 

The Draft Email pop-up window will open with each list populated in the To: field.

• If applicable, you can change the Sending As value and/or assign a Mail Merge tag, the same as detailed in the steps for sending to a single list.

Note that when the list addresses are entered in the "To:" field of your email, each subscriber on the lists will only see their own address in the "To:" field in the copy they receive. They are unaware that they are part of a Street Context distribution list. Any contacts that are on multiple lists will automatically be filtered out by our system before sending your email. 

(Click here to read more details on entering list addresses in the To: field vs. the Cc: and Bcc fields).

Copying the List Address

An alternate way to send your email is, if you already have your mail client open with a composed email ready to send, click Copy email to clipboard in the draft window instead of Open new email, then paste it into the To: field of your email to populate the address of your list.

To: field vs. Cc: and Bcc:

Note that when you paste the list address in the "To:" field of your email, the subscribers on your list(s) only see their own address in the "To:" field in the copy they receive. They are unaware that they are part of a Street Context distribution list.

• If you enter the list address in the "Cc:" field of your email, the subscribers WILL see the list address ("@yourcompany.streetcontxt.net") in that field (you will likely want to avoid entering the address there). However, they won't be able to identify any of the other subscribers on the list.
• If you enter the list address in the "Bcc:" field, the subscribers will not see any address in that field, as would normally be the case.
• If, in addition to the list address, you add any external email addresses within the "To:", "Cc:" or "Bcc:" fields, those external recipients will see the list address in the "To:" field. They won't be able to identify any of the subscribers on the list.

After sending your email, you can track the engagement data recorded from your contacts in real time on your dashboard. From there, you can obtain deeper insights into how your contacts are engaging with it.

NOTE: instead of sending to an entire list, you can send a one-time email to a select group of contacts by following the steps detailed here.

Sending Email To Your Lists Q&A

If I send to multiple lists at once, and one of my contacts is on two or more of those lists, will they receive multiple copies of my email? 

No, they will only receive a single copy. The duplicate copies for those contacts will be filtered out by our system before delivering your email. However, If you are impersonating 2 different people  - there will be duplicate copies coming from each person you are "sending as".

Can an email be recalled? 

Unfortunately, an email cannot be retracted once it's passed through our servers. We recommend setting up a rule on your mail client to delay every email sent to give you a chance to cancel, if necessary. The following link will guide you through the steps - Outlook, Gmail. 

Why am I getting back a copy of the email I sent?

If you have the "Send Me A Copy" attribute enabled on a list (or under your account notifications for tracked emails), we'll send you a copy of your note. You can turn on/off this setting by completing the following steps: distribution list emails, tracked emails.